2 reports by Forrester (you need a subscription).
On Web 2.0 in the Enterprise : “… The market will remain volatile, but Forrester expects midtier software vendors, consultancies and systems integrators, and Microsoft to reap the biggest rewards in the coming year.”
How are enterprises adopting, using, and managing all types of software, including enterprise applications, Web 2.0, open source, software-as-a-service (SaaS), and service-oriented architecture (SOA) — and what do they plan to do with IT budgets in the next 12 months? This document gives highlights of an extensive data set collected from 1,017 IT decision-makers across North American and European enterprises via our Business Data Services Enterprise And SMB Software Survey, North America And Europe, Q3 2007. What’s hot? Enterprise resource planning (ERP) upgrades, SOA, and Web 2.0.
The enterprise Web 2.0 market, which includes the deployment of tools like blogs, wikis, and social networking within the enterprise, was a growing force in enterprise software in 2007. While the market is still quite immature, it will continue to gain importance in 2008 as an increasing number of firms look to enterprise Web 2.0 tools to solve long-standing information worker problems. As a result, Forrester expects to see strong demand growth for tools like enterprise RSS and social networking, an increased role for IT departments in technology acquisition, and steadily growing revenue from current deployments. The market will remain volatile, but Forrester expects midtier software vendors, consultancies and systems integrators, and Microsoft to reap the biggest rewards in the coming year.