No one said that progress and innovation is easy. IBM seems to have ‘moving part challenges’ just like Microsoft in some area’s
Several of IBM’s business groups claim to have a unified communications strategy, but they have failed to articulate it clearly. Defining a common direction and reconciling different product architectures won’t be easy.
Source : Gartner.com (have to be member to read full report)
I’ve read this article and I think it’s missing the point. IBM actually has quite an articulated story, and the article’s suggestion that “because it is coming from two different groups there’s a problem” is flawed.
At any rate, there should be no question on the topic after Lotusphere in a few weeks, and for those who want to know more in the meantime, please contact me (ed_brill@us.ibm.com)
Ed,
Thanks for your point of view on this topic and the fact there more clarification is underway 😉