A post by Ed Brill triggered me to look if there are any new casestudies on the competitive front over on the Microsoft site … and there are so here are some :
- Endsleigh Insurance CRM Solution Supports Insurance Company Growth and Offers Seamless Integration – The IT architecture at Endsleigh Insurance, which was based on Lotus Notes, was stifling the company’s ability to take on new prospects. Employees were frustrated by the time-consuming nature of the system, and the reliance on paper-based processes was impacting security. Working with Microsoft® Gold Partner Ciber, Endsleigh Insurance implemented Microsoft CRM as part of an overall initiative to standardise on Microsoft technology. Having installed the solution, the group then upgraded to Microsoft Dynamics™ CRM 3.0 to give each team access to information relevant to their division, without having to search through an entire database. The upgrade also lets the teams benefit from the seamless integration of Microsoft Dynamics CRM and Microsoft SQL Server™ Reporting Services, improving the efficiency of staff and letting them take on board a wave of new prospects.
- Mercuri International Global Sales Performance Firm Saves €15,000 in Six Months with Web Content Tool – Mercuri International, Europe’s largest sales performance and training consultancy, wanted to revitalise its international communication. Its legacy Web site, which used IBM Lotus Notes, was difficult, time consuming, and costly to update in 40 countries. As Microsoft is recognised as a leading provider of Internet-based marketing communication technologies, Mercuri turned to Microsoft® Gold Certified Partner Satama MST for advice. It recommended deploying Microsoft Content Management Server to give the company a unified content management toolset. Mercuri saved €15,000 (U.S.$18,383) in the first six months alone through server consolidation. Collaboration between Mercuri and its customers has improved. Staff find it easier to update Web pages and are less dependent on e-mail for communication with customers. The company’s Web site now has a much more modern look-and-feel, helping Mercuri bolster brand awareness and win new business
- Craigavon Borough Council Craigavon Borough Council Reduces Risk with Microsoft Security Technology – Craigavon Borough Council wanted to streamline their communications infrastructure and install a platform that would support future developments, such as remote access and the use of mobile devices. The council turned to Microsoft® Gold Certified Partner, 4sol, to install a Dell server running Microsoft Windows Server™ 2003, Exchange Server 2003, and Internet Security and Acceleration Server 2004
- Sysnet Solution Provider Adopts Microsoft Software, Sees Profit Margin Rise by 30 Percent – Sysnet—a longtime partner of Lotus and IBM—resisted the IBM focus on licenses and wanted a more solutions-based approach to selling. When the IT provider learned more about Microsoft and its partnership philosophy, Sysnet enthusiastically joined the Microsoft® Partner Program. Developing solutions with tools from Microsoft is 35 percent faster than with IBM tools, and the company’s profits have soared since making the switch.
and there’s more ofcourse over on : Microsoft.com