In the past I said that people should get fired if they don’t do RSS. In this case, the team that did this should all get 4.5s (Microsoft lingo for “get a raise.”)
This is really huge. Now someone who is really passionate about one of our products and wants to keep up to date on all the problems and fixes for that product, can subscribe and instantly be warned when a new knowledge base article comes out.
MVPs are gonna LOVE this one! (When I was an MVP I LIVED inside the knowledge base).