We have just completed our most recent semi-annual tracking survey of instant messaging in the enterprise – and for the first time, more than half of organizations are using IM for business applications and another 9% are planning to do so.
…* The most recent survey confirms that the Big Three in the consumer market – AOL Instant Messenger, Microsoft MSN Messenger and Yahoo Messenger – are also the Big Three in the enterprise, used by more than half of organizations. The leading enterprise-grade IM product continues to be Lotus Instant Messaging (SameTime), although Microsoft Live Communication Server has doubled its penetration since the previous survey…
Good to see some confirmation of the growth of Live Communications Server. If you take into consideration this is a relative new offering of Microsoft I dare to say that this is just the beginning.