Forrester – How To Organize A Successful Portal Project

Most portal projects get dumped entirely in IT’s lap and, as a result, suffer from misalignment with business needs, low adoption, and an unorganized overabundance of features. To avoid this chaotic end-state, large firms must make portals a priority for the whole business, not just IT, by organizing a permanent, cross-functional governing task force.

[Via Recent Research from Forrester]