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April 29, 2009

Slideshare shows what Twitter means for customer Service ?

Very very good customer service … instantly.

I make a lot of use of Slideshare. So when something does not work according to my expectation I am not happy. Today I tried to upload a presentation and although the presentation has 30 slides iSLideshare only publshed the first eleven slides. What to do ?

1. Say you’re unhappy on Twitter

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2. Within 30 minutes I got a response from a Slideshare representative

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3. We exchanged emails and my problem is solved within 1 hour after I reported it (1 slide with may logos gave issues)

4. I thanked Slideshare :-)

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Thanks again Ashwan ;-)

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