Unified Communications Improves Business Outcomes, Lowers Costs, and Enhances Environmental Sustainability

Microsoft’s internal use of Unified Communications produces huge savings :

Microsoft IT used a business value framework developed by Forrester Research to more precisely measure the overall business impact and the return on investment of unified communications at Microsoft. The analysis showed that the UC solution was generating an ROI of 240 percent by enabling employees to save more than $212 million annually. The outcome and continued use of the analysis methodology justify further investments in UC technology.

Source: Unified Communications Improves Business Outcomes, Lowers Costs, and Enhances Environmental Sustainability